Your photos are yours.
Privacy Policy
Your photos are yours. They are stored on your current device and in storage you choose. BodySnap does not currently upload your photos. We do not sell Apple Health data or use it for advertising or marketing.
Who we are
BodySnap operates the app and website and handles the personal data described here. To reach us, use the contact form below.
Photos and device storage
Photos and alignment data are stored on your current device and in storage you choose, such as your Photos library or iPhone backups. BodySnap does not currently upload your photos. Apple may process copies through iCloud Photos or backups under its own terms if you enable those services. You are responsible for your storage choices and backups.
The app uses your camera, Photos access and notifications when you allow the relevant features. You can manage these permissions in iPhone Settings. Removing the app can remove photos and data held only inside its local storage.
Apple Health
If you enable an Apple Health feature, BodySnap reads Health data only with your permission and for that feature. We do not sell Health data or use it for advertising or marketing. We share Health data with a third party only as needed to provide a feature you authorize, subject to applicable law and Apple requirements. You can change Health permissions in iPhone Settings.
Information we collect
Depending on how you use the app and website, we may collect or receive these categories:
- Contact and account details: email address, sign-in information and preferences you provide to create an account, request access or communicate with us.
- Messages and content: information you submit through contact, support, feedback or invitation forms.
- Device and diagnostics: app and device details, error reports, crash data and performance information that help us operate and improve the service.
- Identifiers: app or device identifiers, IP address and similar technical data used for security, service operation and measurement.
- Purchases: subscription status and purchase or restore information from Apple; Apple handles billing and payment details.
- Usage data: information about interactions with the app or website, which we may use to run, improve and measure our services and campaigns. Available controls appear in Settings > Data & privacy.
- Website and similar data: browser, cookie and similar technology data that may support site functions, analytics and advertising measurement.
We use this information to provide and secure the app and website, maintain accounts, respond to messages, process purchase status, improve features, measure use and advertising campaigns, send service or marketing communications where permitted, and comply with law. We may combine information where needed for those purposes.
Accounts and your choices
You can create an account with an email address and password. Account and sign-in information may be used to authenticate you and send necessary account messages. To delete an account, open Settings, Account, Delete account. Signing out or deleting the app does not delete your account. Contact us if you need help with access, correction or deletion.
Invites and communications
If you request an invite or join a list, we may use your contact details to send relevant invitations, product news and service messages. We may share a tester invite address with Apple for TestFlight. You can opt out of marketing messages through any unsubscribe instructions or by contacting us.
Purchases
Apple handles App Store subscriptions and payments. We may receive purchase status and related transaction information to provide access, support and account records; Apple handles payment details and refunds under its terms.
Service providers
We may share information as needed with hosting, email, analytics, measurement and advertising partners that help us operate, communicate, improve and measure the service; with Apple for app distribution and purchases; and with lawful authorities when required by law. The website may use cookies, pixels and similar technologies, and the app may use SDKs, for functions, analytics and advertising measurement. You can control browser cookies in your browser and app tracking permissions through iPhone Settings, including App Tracking Transparency where applicable.
How long we keep information
- Accounts: kept as long as needed to provide account features, manage requests or meet legal obligations.
- Usage and technical records: kept as long as needed for operation, security, improvement, measurement or legal requirements.
- Messages and mailing lists: kept as long as needed to respond, communicate or comply with law.
- Purchase and invite information: kept as long as needed for access, support, accounting or other lawful purposes.
- Security records: kept as long as reasonably needed to prevent abuse or satisfy legal duties.
Deleting your data
In the app, Settings, Data & privacy, Delete all photos and data removes the local timeline and BodySnap's local copies. Copies saved in Photos or other storage you choose must be deleted there. To delete an account, use Settings, Account, Delete account. You can also contact us about data we hold; some information may be retained where law permits or requires.
Your rights
Depending on local law, you may ask to access, correct, delete or export your information, object to certain uses, withdraw consent where applicable, or complain to a data protection authority. Use the contact form below. We will handle requests under applicable law.
Children
BodySnap is not directed to children under 13. If you believe a child under 13 has provided personal data, contact us so we can take appropriate action, including deletion where required.
Changes
We may update this policy as our services or practices change. The last-updated date above will change when we revise it. Where applicable law requires additional notice or consent, we will provide it.
Contact us
Write to us with this form. We reply to the email address you give.
For help with the app, see the Support page.